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Service

The advantages of modern solutions for communication, data transmission, video surveillance, access control, air conditioning, guaranteed power supply and LED lighting greatly depend on professional installation and service. Our specialists (engineers and fitters) completed specialized programs in manufacturers’ training centers and received relevant certificates - they can make the most complicated equipment work for you to its full potential, they will make it simple and convenient to use.

InfoTel service center offers the following services:

Warranty, maintenance and one-time service can be provided in the following ways:

1. Ad Hoc Phone Consultation “Hotline”:

  • By calling the service center at a single multi-channel number 044 490-26-29 in Kiev, the customer can get expert advice about the maintenance of the equipment installed.

2. Remote Access:

  • By means of remote access, service center specialists can connect to the customer’s equipment and provide programming, testing, diagnostics and troubleshooting services.

3. On-Site Visits:

  • Service center specialists can make an on-site visit to perform diagnostics, maintenance and, if necessary, replacement of faulty equipment.

Contact us!

Contact person:

Vladimir Melnichuk, Ph.D.

Lead Engineer at InfoTel

Head of Training Center

03110, Ukraine, Kiev, Solomenskaya St., 3-B
Tel.: +380 (44) 520 2030

e-mail: service@infotel.ua

We are happy to provide assistance in arranging maintenance services, as well as any other issues related to technical support and training of your personnel.

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Contacts
3-B, Solomenska str., Kyiv, Ukraine
Tel.: +380 (44) 490-26-29; +380 (44) 371-40-11.