Jabra Engage 40 Stereo Headset
With the Engage 40 headset, calls become clearer and customers enjoy an even better conversation experience thanks to the innovative Jabra Engage+ software. Make customer interactions more meaningful and efficient with real-time call analytics.
This headset was designed with you in mind. It is lightweight yet durable. Comfortable yet elegant. Wear it all day without even noticing it. An intelligent microphone system that makes sound clearer than ever will help ensure every one of your customers becomes a satisfied one.
ENGAGE+ SOFTWARE
Instant analytics
This software can analyze conversations in real time. Introducing the Engage 40 headset with innovative Engage+ software — the future of contact center headsets.
Real-time pop-up notifications provide instant feedback, so you can improve customer interactions during the call itself.
Engage+ offers guidance on factors affecting customer calls, including background noise, silence, or interruptions.1
Training, coaching, and staff retention become much easier, as key data is always at your fingertips, making your work simpler and more efficient.
Integration with leading platforms
See the full picture
Leading analytics and monitoring providers have already integrated call data using Jabra Engage software into their solutions, enhancing their value by providing clearer insights into customer interactions. Jabra data includes background noise around the agent, cross-talk, and silence during calls, allowing you to accurately identify and resolve specific issues.
Together, these solutions display on-screen windows with information about audio performance and conversation patterns to help improve agent–customer interaction during every call.
MICROPHONE QUALITY
Dual microphones, double satisfaction
Sound quality can make or break a call. The Engage 40 headset features not one but two microphones: one to eliminate background noise once and for all, and another to preserve the clarity of the agent’s voice, ensuring accurate speech-to-text conversion.
Combined with the intuitive Engage+ software, our innovative microphone technology creates a harmonious working environment for agents, significantly reducing average handling time.
| Characteristics | Value |
|---|---|
| Подключение: | USB-A, USB-C |
| Тип микрофона: | 2 x MEMS |
| Размер динамика: | 20мм |
| Чувствительность микрофона: | -26dBFS/Pa |
| Вес: | 63г |
| Шумоподавление: | + |
| Производитель: | Jabra |
| Захисту слуху: | Jabra SafeTone™ 2.0, PeakStop 105, EU noise at work, G616, OSHA |
