Reikartz Hotel&Resorts

The national hotel chain Reikartz Hotel Group unites 40 hotels in Ukraine and abroad.

DIRECTIONS OF THE MANAGING COMPANY:

1. Construction

Technical support of the construction (reconstruction) stage - both in the form of necessary consultations and complex management of this stage.

2. Equipment

Full support of the picking stage. Obtaining exclusive conditions from general suppliers - minimizing costs.

3. Operational management

• Adaptation to the hotel and the introduction of advanced technologies and procedures in accordance with the internal quality standards of Reikartz in the following areas: reception and accommodation service, Housekeeping, room management, restaurant and bar management, hotel security, engineering service, procurement and supply, etc. ...
• Continuous monitoring of compliance with standards in the form of an audit from the management company. Installation of Servio HMS, an effective software such as PMS (Property Management System) for the complex automation of all work processes within the network - booking, settlement and settlements, personnel management, statistics, etc.

4. Sales and reservations

• The base of regular corporate clients of the chain interested in the emergence of new hotels under the Reikartz brands. 
  Constant search for new customers - organization of corporate and group visits, focus on business trainings, seminars and corporate events, conferences and city events, the local community.
• Automatic submission to global distribution systems GDS (Global Distribution System) - access to travel agencies and tourists around the world. Online booking of hotels of the chain on the websites of brands.
• Consolidated and proactive rate management - attractive special offers, competitive rates for all hotel services. Focus on the maximum possible profit from sales (yield management). Loyalty program for regular guests - Reikartz Club.

5. PR & Advertising 
6. Bars 
7. Reception & Accommodation & Housekeeping 
8. Human Resources (HR) 
9. IT Service 
10. Finance & Accounting 
11. Security (facility security and information security) 
12. Audit Office

InfoTel implemented for the company:

• Development of technical specifications for a complex of low-current systems;
• Development of a single concept for the implementation of voice and data transmission systems, integration of the Contact Center;
• Implementation of the Platan communication system, total number of more than 500 ports, with support for IP telephony, implementation of a single contact center;
• Built-in WiFi network.

Official website: https://reikartz.com/